If applicable, you may see other charges at the bottom of your final receipt.Īn Additional Charge on your delivery receipt reflects any items added to your order after it’s been placed that make your new order total more than the original charge. When you place an order through Instacart, we show you the anticipated total for your order, including estimated taxes and fees. Learn more about missing refunds and same-day refunds. If you receive a same-day refund for the entire order total, the original charge disappears from your statement. Instead, you’ll see an adjustment to the original charge. Same-day refunds don’t appear as separate line items in your bank or credit card statement. If you can’t find a refund in your bank account, you may have received a same-day refund. Instacart processes refunds immediately, but they sometimes take 5-10 business days to show in your bank or credit card account. Refund on digital receipt not showing in bank account Total Charged shows your final order total, including any refunds applied after your order completed.Refund for order issue shows any refunds that Instacart processed after your order completed.Original Charge shows what Instacart charged you when your order completed.The Charges section shows any refunds applied to your original payment method after your order completed. You won’t see a refund in your bank or credit card statement for these items because you were never charged for them. Out-of-stock items that the shopper refunded before checkout show under Not Charged. The Adjustments section shows refunds for out-of-stock items or item issues, such as missing or damaged items. Refunds can show in 2 places on your digital receipt- under Adjustments at the top of your receipt, and under Charges at the bottom of your receipt. However, selecting View receipt on any store tab will display a receipt for the complete order, including all stores. Please note: if your order contains deliveries from multiple stores, you’ll see each store’s items list displayed as a tab on the order details page. At the top of the order details page, click View Receipt.Click View order detail for the order you want to review.In the dropdown menu, click Your orders.Click the 3 horizontal lines in the upper-left corner of your screen.Tap the Orders icon in the bottom right corner of your screen.You can also view your delivery receipt in your Instacart account. If you’re not receiving Instacart emails, please check your junk/spam folder! Once your delivery is complete, we’ll send you an email copy of your full receipt.
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